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A former employer of mine is looking to get some custom Call Center stats done, in a rapid development fashion, most likely in a web interface. The technologies involved are SQL Server, .NET and C#.
The project is working with Avaya CMS data from two tables: Agent Detail and Call Detail. The two tables cannot be joined. The program will evaluate the two data sets chronologically by agent to determine an activity by call and summarize that data into a reporting table. This process will occur daily. There will also need to be a reporting process with a user interface to report on the collected data.
For details, please send resume and an introduction to:
To apply for this job email your details to job201706SKY01@rbsadvisors.com